1. SylabUZ
2. Wydział Informatyki, Elektrotechniki i Automatyki
3. semestr zimowy 2020/2021
4. Elektrotechnika - Program Erasmus pierwszego stopnia
5. Interpersonal communication

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Interpersonal communication - opis przedmiotu

Cel przedmiotu

Development communication skills.

Wymagania wstępne

Zapisz zmiany

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Zakres tematyczny

Communication. Verbal, non-verbal, written communication. Communication barriers and resolving communication problems . Conditions for effective communication, communcation problems with the client or contractor. Self-presentation. Principles of effective self-presentation, self-presentation skills in the workplace. Assertiveness and practical application of assertive behavior. Team. Teams in the work environment. Team roles. Team and development phases. Team and communication. Team and problems. Effective and ineffective behavior patterns. Conflict. Sources and types of conflicts. The role of conflict.  Methods of conflict management.

Metody kształcenia

Project. Exercise classes.  Teamwork.

Efekty uczenia się i metody weryfikacji osiągania efektów uczenia się

Opis efektu	Symbole efektów	Metody weryfikacji	Forma zajęć

Warunki zaliczenia

The following guidelines will be used to establish the final grade for the course:
50% an proposal on some issue related to the management of interpersonal relationships, 50% classroom presentation.

Points will be distributed in the following manner:
an proposal on some issue related to the management of interpersonal relationships 100 points. Oral Presentation of Prospectus (an proposal on some issue related to the
management of interpersonal relationships) 50 points. Total Points 150 points
Grades will be administered using the standard 90% = 5, 80% = 4.5, 70% = 4, 60% = 3.5, 50%= 3.
Specifically, 150 – 135 = 5, 134 - 120 = 4.5, 119 - 105 = 4, 104 - 90 = 3.5, and 89 - 75 = 3.

Literatura podstawowa

1. Coffelt T.A., Grauman D., Smith F.M.: Employers’ Perspectives on Workplace Communication Skills: The Meaning of Communication Skills, Business and Professional Communication Quarterly 82, no. 4 (December 1, 2019): 418–39.
2. Głażewski M., Sałaciński L.: Conflicts - mediation - the youth , Kraków: Impuls, 2005.
3. Gold, N. Teamwork: An Interdisciplinary Approach. New York, NY: Palgrave Macmillan, 2005.
4. Konijn Elly, Mediated Interpersonal Communication, LEA’s Communication Series. New York: Routledge, 2008.
5. Omar M, Hasan B, Ahmad M, Yasin A, Baharom F, Mohd H, et al.: Towards a Balanced Software Team Formation Based on Belbin Team Role using Fuzzy Technique. AIP Conference Proceedings, 2016 Aug 9;1761(1):020082-1
6. Adler RB.: Communicating at work: principles and practices for business and the professions, 2nd ed., New York : Random House, 1986.
7. Hanna MS., Wilson GL.: Communicating in business and professional settings, 2nd ed., New York : Random House, cop. 1988.
8. Samovar L.A., Mills J.: Oral communication : message & response, 7th ed. - Dubuque : Wm. C. Brown, cop. 1989.
9. Central European Journal of Communication: an official journal of the Polish Communication Association.

Literatura uzupełniająca

1. Janke E. M.,  Dumlao, R.: Developing Communication Repertoires to Address Conflict in Community Engagement Work, Journal of Higher Education Outreach and Engagement, 2019, 23(1), 35–56.
2. Marcusson L.: IT Project Managers' team role and sense of coherence: A pilot study i Sweden, Journal of Modern Project Management. May-Aug2018, 96-103.

Uwagi

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Zmodyfikowane przez dr inż. Anna Pławiak-Mowna, prof. UZ (ostatnia modyfikacja: 27-04-2020 11:04)