Acquainting the student with the possibilities of using interpersonal communication in creating relations with the stakeholders of contemporary organizations.
Wymagania wstępne
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Zakres tematyczny
An introduction to creating relationships with the company's stakeholders. Job interview - its goals and rules; Effective team meetings - the agenda, rules, roles of participants; Interpersonal communication during conflicts; Assessment conversation and the use of constructive criticism, planning of activities aimed at employee development; Public communication by the personnel manager - importance for a positive image of the company. Use of an appropriate style of communication
Metody kształcenia
Team work, group discussion, case study, workshop excersises, PowerPoint presentation
Efekty uczenia się i metody weryfikacji osiągania efektów uczenia się
Opis efektu
Symbole efektów
Metody weryfikacji
Forma zajęć
Warunki zaliczenia
The final grade consists of the following elements: attendance and active participation in classes (50% of the final grade for the exercises) and passing a written test (50%) with a positive grade.
Literatura podstawowa
Aniszewska, Sołek-Borowska, Introduction to organizational behawior, Warszawa: Warsaw School of Economics, 2015
Armstrong, Armstrong's handbook of human resource management practice , New York: Kogan Page 2017
Dessler, Human resource management, Boston [etc.]: Pearson, 2017
Kusakci, Busatlic, Mulalic, A synthesis of classical and modern principles of leadership, Istanbul: Ibn Haldun University Press, 2021
Miner, Experiencing organizational behavior: exercises and study quide for organizational behavior : performance and productivity, New York : Random House, 1998
Newstrom, Scanell, The big book of team building games: trust-building activities, team spirit exercises, and other fun things to do, New York: McGraw Hill Companies, 1998
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Literatura uzupełniająca
Adler, Communicating at work: principles and practices for business and the professions, New York: Random House, 1986
Chen, C.& Lee, H. (2007). Effects of transformational team leadership on collective efficacy and team performance. International Journal of Management and Enterprise Development, 4, 202–217.
Hanna, Wilson, Communicating in business and professional settings, New York: Random House, 1988
Katz-Navon, T.& Erez, M. (2005). When collective and self-efficacy affect team performance. Small Group Research,36, 437–465.
Sagie, Koslowsky, Participation and empowerment in organizations: modeling, effectiveness, and applications, Thousand Oaks: Sage Publications, Inc, 2000
Uwagi
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Zmodyfikowane przez dr inż. Patrycja Łychmus (ostatnia modyfikacja: 25-05-2023 08:49)
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