1. SylabUZ
2. Faculty of Computer Science, Electrical Engineering and Automatics
3. winter term 2019/2020
4. Computer Science - First-cycle Erasmus programme
5. Interpersonal communication

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Interpersonal communication - course description

Aim of the course

Communication. Verbal, non-verbal, written communication. Communication barriers and ways to overcome them. Conditions for effective communication, errors in communication with the client or contractor. Self-presentation - principles of effective self-presentation, self-presentation skills in the workplace. Practical application of assertive behavior. Effective and ineffective behavior patterns. Team. Teams at work environment. Team roles. Team development phases. Team and communication. Problems with team.

Prerequisites

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Scope

The primary focus of the course is the presentation of fundamental principles of effective interpersonal communication. Presentation of  the role of verbal and non-verbal communication for teamwork. Presentation principles of self-presentation and professional  presentation for contrahents.
Interpersonal communication skills are key to professional success.

Teaching methods

Lecture, case-study, discussion

Learning outcomes and methods of theirs verification

Outcome description	Outcome symbols	Methods of verification	The class form

Assignment conditions

The following guidelines will be used to establish the final grade for the course:

Obtaining a positive grade in test.
Obtaining a positive grade for presentation.
Participating in classroom discussions.

Calculation of the final grade: = test 90 points + presentation 50 points + disscussions 10 points (2x5points)

Total Points 150 points

Points will be distributed in the following manner:

Grades will be administered using the standard 90% = 5, 80% = 4.5, 70% = 4, 60% = 3.5, 50%= 3.
Specifically, 150 – 135 = 5, 134 - 120 = 4.5, 119 - 105 = 4, 104 - 90 = 3.5, and 89 - 75 = 3.

Recommended reading

1. Central European Journal of Communication: an official journal of the Polish Communication Association.
2. Communicating at work: principles and practices for business and the professions Ronald B. Adler. - 2 ed. - New York : Random House, 1986. - ISBN 0-394-34316-6
3. Communicating in business and professional settings / Michael S. Hanna, Gerald L. Wilson. - 2nd ed. - New York : Random House, cop. 1988. - ISBN 0-394-36447-3
4. Conflicts - mediation - the youth / ed. by Michał GłaŜewski, Lech Sałaciński. - Kraków : "Impuls", 2005. - 83-7308-540-8
5. Effective business communications / Herta A. Murphy, Herbert W. Hildebrandt. - Ed.4. -New York : McGraw-Hill, 1984. - ISBN 0-07-044091-3
6. Get the message! / Helen Astley. - Cambridge : Cambridge University Press, 1983. - 0-521-28850-9
7. Interpersonal communication / [contributor James Walling]. - Skokie : National Textbook, cop. 1979.
8. Oral communication : message & response / Larry A. Samovar, Jack Mills. - 7th ed. - Dubuque : Wm. C. Brown, cop. 1989. - 0-697-03015-6
9. The World Book learning library. Vol. 6, Projects and presentations / ed. in chief Robert O. Zeleny. - Chicago : World Book, cop. 1986. - 0-7166-3190-3 (Vol. 6) ; 0-7166-3184-9 (Set)
10. http://highered.mheducation.com/sites/0073135615/student_view0/theory_summaries.html
11. http://www.pstcc.edu/facstaff/dking/interpr.htm
12. https://bemycareercoach.com/soft-skills/communication-skills/interpersonalcommunication-definition.html
13. https://us.sagepub.com/sites/default/files/upmbinaries/52575_Gamble_(IC)_Chapter_1.pdf

Further reading

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Notes

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Modified by dr inż. Anna Pławiak-Mowna, prof. UZ (last modification: 28-10-2019 12:24)