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Advanced quality management techniques - course description

General information
Course name Advanced quality management techniques
Course ID 06.9-WM-ZiIP-IJ-ANG-D-23_20
Faculty Faculty of Mechanical Engineering
Field of study Management and Production Engineering
Education profile academic
Level of studies Second-cycle studies leading to MSc degree
Beginning semester winter term 2023/2024
Course information
Semester 3
ECTS credits to win 2
Course type obligatory
Teaching language english
Author of syllabus
  • mgr Karol Dąbrowski
Classes forms
The class form Hours per semester (full-time) Hours per week (full-time) Hours per semester (part-time) Hours per week (part-time) Form of assignment
Project 30 2 - - Credit with grade
Lecture 15 1 - - Credit with grade

Aim of the course

The aim of the "Advanced techniques of quality management" course is to acquire knowledge and skills in planning and quality management in enterprises in which quality criteria are raised by industry standards, such as e.g. ISO TS 16949, VDA standards, HACCP and production systems, e.g. TPS. Students learn about advanced methods of quality management and decision analysis, as well as the modern measuring devices used in industrial plants. The subject prepares for work in the scope of building quality management systems in an enterprise, especially in the automotive, metal and food industry.

Prerequisites

Quality and safety management, resource management of the enterprise, mathematical statistics, fundamentals of metrology, project management, strategic management

Scope

Lecture:

Quality management - introduction, review of standards and quality management systems - ISO standards:

-   Lean Management - optimisation through the elimination of waste,

-   Normative approach to quality management - ISO, VDA, HACCP standards,

-   A systemic approach to quality management - Toyota Production System,

-   Quality planning tools - APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), Control Plan - construction, FMEA (Failure mode and effects analysis).

Quality management in production - built-in quality - modern devices supporting control:

-   A comprehensive approach to building quality in the organisation - TQM,

-   Statistical process control in mass production - SPC,

-   Evaluation of measurement systems in the MSA process,

-   Basic tools for quality assurance in the process - visualisation, standardisation, testing, Poka Yoke,

-   Measuring machines and devices - simple measuring machines (callipers, micrometres), microscopes, endurance testing machines, co-ordinate measuring machines, 3D scanners, thermal imaging cameras. 

Quality improvement tools and problem analysis:

-   Problem solving tools - 5W2H analysis, 5xWhy analysis, cause and effect diagram (Ishikawa), flowcharts, analysis and planning for the implementation of remedial measures,

-   Decision analysis - SMART, AHP,

-   Effective project management, strategy building and lasting customer relations - CSR.

Project:

The project task is based on issues proposed by the lecturer or by the student. The aim of the project is to describe and correctly diagnose the research problem, present possible methods of solving it and, having proposed a specific method / technique, implementing it, for example, through simulations to the process. The project should contain a detailed procedure to get to the bottom of the problem by using problem-solving tools. Proposing several methods, comparing them and selecting the optimal one, then preparing a detailed description of the possible effects.

Teaching methods

Lecture: a conventional lecture

Project: a project implemented in groups or individually

Learning outcomes and methods of theirs verification

Outcome description Outcome symbols Methods of verification The class form

Assignment conditions

Lecture: passing the test

Project: passing the project

Final rating: the arithmetical mean of grades from individual classes.

Recommended reading

  1. Hamrol A., Grudowski P., Zymonik Z., Zarządzanie jakością i bezpieczeństwem, PWE, Warszawa, 2013.
  2. Hamrol A., Zarządzanie jakością z przykładami, PWN, Warszawa, 2013.
  3. Łunarski J., Zarządzanie jakością. Standardy i zasady, WNT, Warszawa, 2012.

Further reading

  1. Masaaki I., Gemba Kaizen, MT Biznes, Warszawa, 2006.
  2. Liker J. K., Droga Toyoty. 14 zasad zarządzania wiodącej firmy produkcyjnej świata, MT Biznes, Warszawa, 2016.
  3. Womack J. P., Jones D. T., Roos D., Maszyna, która zmieniła świat, Prodpress.com, Wrocław, 2008.

 

Notes


Modified by dr inż. Tomasz Belica (last modification: 12-04-2023 23:05)