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Quality Management Systems - course description

General information
Course name Quality Management Systems
Course ID 06.9-WM-MaPE-QE-P-QMS- 23
Faculty Faculty of Engineering and Technical Sciences
Field of study Management and Production Engineering
Education profile academic
Level of studies First-cycle studies leading to Engineer's degree
Beginning semester winter term 2023/2024
Course information
Semester 7
ECTS credits to win 3
Available in specialities Quality Engineering
Course type obligatory
Teaching language english
Author of syllabus
  • mgr Karol Dąbrowski
Classes forms
The class form Hours per semester (full-time) Hours per week (full-time) Hours per semester (part-time) Hours per week (part-time) Form of assignment
Lecture 15 1 - - Credit with grade
Project 30 2 - - Credit with grade

Aim of the course

The purpose of the course is to present the requirements to be met and the principles to be followed in order to build a quality management system that complies with a specific set of requirements in accordance with the ISO 9000, ISO 14000 and ISO 18000 series of standards, for the creation of conditions that allow the production of products and provision of services that meet customer requirements.

Prerequisites

Quality and safety management

Scope

Lecture:

W1: Introduction, perception and evaluation of quality

W2: Selected issues of measuring qualities and characteristics, systematics of quality management, concepts of quality management.

W3: General principles of quality management, standards and requirements setting standards for quality, safety and environmental management systems

W4: General principles of design and implementation of quality management systems, characteristics of selected standards and requirements setting standards of management systems

W5: Integrated quality, environmental and safety management system, evaluation of quality management systems, product conformity assessment

W6: Toyota Production System - an example of quality management system implementation. 

W7: Colloquium on the material from lectures 

Project:

P1: Introduction

P2: Quality Manual - company presentation

P3: Quality Manual - quality book management

P4: Quality Manual - terminology

P5: Quality Manual - quality management systems

P6: Quality Manual - quality management systems

P7: Quality Manual - management responsibility

P8: Quality Manual  - management responsibility

P9: Quality Manual - resource management

P10: Quality Manual - product realization

P11: Quality Manual - product realization

P12: Quality Manual - measurement, analysis and improvement

P13: Quality Manual - measurement, analysis and improvement

P14: Quality Manual - additional information

P15: Course credit 

Teaching methods

Lecture - conventional lecture.

Project - work in groups and with source documents. 

Learning outcomes and methods of theirs verification

Outcome description Outcome symbols Methods of verification The class form

Assignment conditions

Lecture: The prerequisite for passing the lecture part of the course is a passing grade on a colloquium conducted at the end of the semester, which includes verification of knowledge of basic issues in quality management systems. 

Project: the prerequisite for passing the project is obtaining a positive evaluation of the project in the form of the Quality Manual. 

Course credit: The final grade for the course is the arithmetic mean of the grades from the lecture and the project.

Recommended reading

1. J. P. Womack, D. T. Jones, D. Ross, The Machine That Changed the World, Simon & Schuster, 2011. 

2. J. K. Liker, Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer, McGraw - Hill Education, 2021. 

3. D. Natarajan, ISO 9001 Quality Management Systems, Springer International Publishing AG, 2017.  

4. M. P. Poonia, S. C. Sharma,  Total Quality Management, Khanna Publishing House, 2018. 

Further reading

1. J. Womack, Lean Thinking, Simon & Schuster, 2003. 

2. M. Imai, Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition, McGraw - Hill, 2012.

Notes


Modified by mgr Karol Dąbrowski (last modification: 30-04-2023 16:28)