1. SylabUZ
2. Faculty of Computer Science, Electrical Engineering and Automatics
3. winter term 2019/2020
4. Automatic Control and Robotics - First-cycle Erasmus programme
5. Interpersonal Communication

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Interpersonal Communication - course description

Aim of the course

Development communication skills.

Prerequisites

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Scope

Communication. Verbal, non-verbal, written communication. Communication barriers and resolving communication problems . Conditions for effective communication, communcation problems with the client or contractor. Self-presentation. Principles of effective self-presentation, self-presentation skills in the workplace. Assertiveness and practical application of assertive behavior. Team. Teams in the work environment. Team roles. Team and development phases. Team and communication. Team and problems. Effective and ineffective behavior patterns. Conflict. Sources and types of conflicts. The role of conflict.  Methods of conflict management.

Teaching methods

Project. Exercise classes.  Teamwork.

Learning outcomes and methods of theirs verification

Outcome description	Outcome symbols	Methods of verification	The class form

Assignment conditions

The following guidelines will be used to establish the final grade for the course:
50% an proposal on some issue related to the management of interpersonal relationships, 50% classroom presentation.

Points will be distributed in the following manner:
an proposal on some issue related to the management of interpersonal relationships 100 points. Oral Presentation of Prospectus (an proposal on some issue related to the
management of interpersonal relationships) 50 points. Total Points 150 points
Grades will be administered using the standard 90% = 5, 80% = 4.5, 70% = 4, 60% = 3.5, 50%= 3.
Specifically, 150 – 135 = 5, 134 - 120 = 4.5, 119 - 105 = 4, 104 - 90 = 3.5, and 89 - 75 = 3.

Recommended reading

1. Coffelt T.A., Grauman D., Smith F.M.: Employers’ Perspectives on Workplace Communication Skills: The Meaning of Communication Skills, Business and Professional Communication Quarterly 82, no. 4 (December 1, 2019): 418–39.
2. Głażewski M., Sałaciński L.: Conflicts - mediation - the youth , Kraków: Impuls, 2005.
3. Gold, N. Teamwork: An Interdisciplinary Approach. New York, NY: Palgrave Macmillan, 2005.
4. Konijn Elly, Mediated Interpersonal Communication, LEA’s Communication Series. New York: Routledge, 2008.
5. Omar M, Hasan B, Ahmad M, Yasin A, Baharom F, Mohd H, et al.: Towards a Balanced Software Team Formation Based on Belbin Team Role using Fuzzy Technique. AIP Conference Proceedings, 2016 Aug 9;1761(1):020082-1
6. Adler RB.: Communicating at work: principles and practices for business and the professions, 2nd ed., New York : Random House, 1986.
7. Hanna MS., Wilson GL.: Communicating in business and professional settings, 2nd ed., New York : Random House, cop. 1988.
8. Samovar L.A., Mills J.: Oral communication : message & response, 7th ed. - Dubuque : Wm. C. Brown, cop. 1989.
9. Central European Journal of Communication: an official journal of the Polish Communication Association.

Further reading

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Notes

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Modified by dr hab. inż. Wojciech Paszke, prof. UZ (last modification: 29-04-2020 09:24)