1. SylabUZ
2. Faculty of Computer Science, Electrical Engineering and Automatics
3. winter term 2021/2022
4. Computer Science - First-cycle Erasmus programme
5. Interpersonal communication

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Interpersonal communication - course description

Aim of the course

Communication. Verbal, non-verbal, written communication. Communication barriers and ways to overcome them. Conditions for effective communication, errors in communication with the client or contractor. Self-presentation - principles of effective self-presentation, self-presentation skills in the workplace. Practical application of assertive behavior. Effective and ineffective behavior patterns. Team. Teams at work environment. Team roles. Team development phases. Team and communication. Common team problems and practical solutions.

Prerequisites

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Scope

The primary focus of the course is the presentation of fundamental principles of effective interpersonal communication. Presentation of  the role of verbal and non-verbal communication for teamwork. Presentation principles of self-presentation and professional  presentation for contrahents.
Interpersonal communication skills are key to professional success.

Teaching methods

Lecture, case-study, discussion

Learning outcomes and methods of theirs verification

Outcome description	Outcome symbols	Methods of verification	The class form

Assignment conditions

The following guidelines will be used to establish the final grade for the course:

Obtaining a positive grade in test.
Obtaining a positive grade for presentation.
Participating in classroom discussions.

Calculation of the final grade: = test 90 points + presentation 50 points + disscussions 10 points (2x5points)

Total Points 150 points

Points will be distributed in the following manner:

Grades will be administered using the standard 90% = 5, 80% = 4.5, 70% = 4, 60% = 3.5, 50%= 3.
Specifically, 150 – 135 = 5, 134 - 120 = 4.5, 119 - 105 = 4, 104 - 90 = 3.5, and 89 - 75 = 3.

Recommended reading

1. Central European Journal of Communication: an official journal of the Polish Communication Association.
2. Coffelt T.A., Grauman D., Smith F.M.: Employers’ Perspectives on Workplace Communication Skills: The Meaning of Communication Skills, Business and Professional Communication Quarterly 82, no. 4 (December 1, 2019): 418–39.
3. Konin JG, Denegar CR.: Professional Presentations for an International Audience, Athletic Training Education Journal (Allen Press Publishing Services Inc), 2019, 14(4), 323.
4. Larios A.: Design Thinking in Practice., PM World Journal, 10(4), Apr. 2021, 1–7.
5. Ławicka-Kruk K.: Contemporary models of managerial competences, Organization & Management Scientific Quartely, 2017. 65-77. 10.29119/1899-6116.2017.38.4.
6. Marcusson L.: IT Project Managers' team role and sense of coherence: A pilot study in Sweden, Journal of Modern Project Management. May-Aug 2018, 96-103.
7. Mostert NM.: Belbin – the Way Forward for Innovation Teams, Journal of Creativity and Business Innovation, 1, 2015, 35-48.
8. Schwaber K., Sutherland J.: Official Scrum Guide, https://scrumguides.org/download.html

Further reading

1. Janke E. M.,  Dumlao, R.: Developing Communication Repertoires to Address Conflict in Community Engagement Work, Journal of Higher Education Outreach and Engagement, 2019, 23(1), 35–56.
2. Liebert F., Zaczyk M.: The Three Aspects Model - a New Point of View on Virtual Project Teams in the IT Industry. Organization & Management Quarterly, 48(4), Oct. 2019, 59–76.
3. Sturges J, Brusino J.: Great Presentations. Alexandria, VA: Association For Talent Development; 2017.

Notes

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Modified by dr inż. Anna Pławiak-Mowna, prof. UZ (last modification: 14-07-2021 12:28)