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Quality Management - course description

General information
Course name Quality Management
Course ID 06.9-WM-MaPE-P-QM-23
Faculty Faculty of Mechanical Engineering
Field of study Management and Production Engineering
Education profile academic
Level of studies First-cycle studies leading to Engineer's degree
Beginning semester winter term 2023/2024
Course information
Semester 5
ECTS credits to win 2
Course type obligatory
Teaching language english
Author of syllabus
  • dr inż. Joanna Cyganiuk
Classes forms
The class form Hours per semester (full-time) Hours per week (full-time) Hours per semester (part-time) Hours per week (part-time) Form of assignment
Lecture 15 1 - - Credit with grade
Project 15 1 - - Credit with grade

Aim of the course

The aim of the course is to provide basic knowledge in the field of quality and safety management, in particular, to familiarize students with the modern concept of management through quality and the basics of total quality TQM in the company, taking into account the environment and occupational safety for the use in the further education process and future work.

Prerequisites

Business management

Scope

The lecture covers the following issues:

W 1. Introduction to quality management.

W 2. Quality management philosophy. Quality management concepts.

W 3. Quality management through the total commitment - the concept of TQM.

W 4.Quality management by complying with recognized standards - ISO 9000 standards, automotive, defense and food standards.

W 5. Quality management by measuring the effectiveness and efficiency of activities - SPC, SIX SIGMA. 8 principles of quality management.

W 6. Deming's philosophy - model, cycle, 14 principles. Tools supporting quality management.

W 7. Design methods for quality (QFD, FMEA. DoE). Control methods including statistical control techniques. Implementing quality management. Quality costs. Environmental management system according to ISO 14001, occupational safety management system according to ISO 18001, HACCP product safety system, good practice system (GAP, GMP, GHP, GLP).

W 8. Designing the company's strategy, taking into account quality, environment and work safety.

The project covers the following issues:

P 1. Selected QMS methods - as instruments for continuous improvement of processes or products.

P 2. Practical application of QFD, FMEA, DoE methods.

P 3. Identification and defining quality problems.

P 4. Selection of methods and tools in quality management to solve practical problems related to the identification and analysis of defects in products or processes.

P 5. Ability to identify and prioritize causes of errors in the process.

P 6. Indication of actions that could eliminate or at least reduce the possibility of potential errors in the product.

P 7. Proposing a comprehensive solution of the identified problem.

Teaching methods

Lecture - conventional.

Project – group work, brainstorming.

Learning outcomes and methods of theirs verification

Outcome description Outcome symbols Methods of verification The class form

Assignment conditions

Lecture - to passs the lecture part Student has to obtain a positive mark from the test, which includes the verification of knowledge of basic issues. The student gets 5 questions about the topics of the subject. The final test mark consists of marks from 5  questions. The average mark of 5 questions is entered.

Project - to passs the lecture part Student has to obtain a positive mark consisting of positive marks from three partial projects, confirming the skills acquisition related to the implementation of project tasks to be implemented under the laboratory program.The average rating is te final laboratory mark. Projects should be made in electronic form and in the form of presentations.

Course credit: The final grade for the course is the arithmetic average of the grades from the exam and the project.

Recommended reading

  1. Abuhav I. , ISO 9001: 2015 - A Complete Guide to Quality Management Systems, CRC Press, 2021,
  2. Dentch M.P., The ISO 9001:2015 Implementation Handbook: Using the Process Approach to Build a Quality Management System, ASQ Quality Pross, 2016
  3. Kiran D.R., Total Quality Management: Key Concepts and Case Studies, BSP BH, 2016,
  4. Rocha-Lona L. et all, Building Quality Management Systems: Selecting the Right Methods and Tools 1st Edition, CRC Press, 2013,
  5. Tricker R., Quality Management Systems: A Practical Guide to Standards Implementation, Routledge, 2019,

Further reading

Notes

Brak


Modified by dr inż. Joanna Cyganiuk (last modification: 30-04-2023 19:35)